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Terms & Conditions

Terms & Conditions

The tour prices shown on “Dates & Prices” charts for each itinerary include and are subject to the following:

Validity and Price Guarantee

All prices are based on currency rates of exchange in effect at the time of printing. All tours and itineraries are based on airlines/hotel/cruise/tour policies, schedules and operational conditions at the time of printing. Availability of prices in the brochure is limited and at the time of purchase prices may be higher. All prices are subject to change without prior notice due to currency fluctuation, fuel prices and/or unforeseen economic circumstances. In the case of human or computer error Crown Peters reserves the right to re-invoice for the correct price or service. If flight schedules change any necessary additional expenses including extra night(s) accommodation will be passed on to the passenger. Air and cruise fuel surcharges are included and are subject to change.

Reservations, Deposit & Payment

Please consult a professional travel agent who will answer questions, provide valuable information, and make the reservation. A deposit of $500 ($300 non-refundable) per person is required within five days of confirmation. Final payment is due 45 days prior departure. For all reservations made 45 days (or less) prior departure a fee of $50 will apply. Full payment must accompany all tours booked less than 45 days prior to departure. Payments made less than 30 days prior to tour departure from the US must be made by certified check or money order. Crown Peters Travel Service reserves the right to cancel any reservation if full payment is not received by the due date and assess appropriate cancellation charges. Crown Peters Travel Service accepts checks, cash or (most) credit cards. Credit card payments are processed only with original signature, credit card imprint (or copy of front & back of card) along with photo ID and a completed Crown Peters
Credit Card authorization form.
Documents Final documents will be forwarded approximately three weeks prior to departure provided final payment has been received.

Revisions and Cancellations

All requests for changes must be made in writing. A handling fee of $50 per transaction will be charged for any alteration or revision made to a reservation. A change of tour date or tour itinerary within 45 days of departure will be treated as a cancellation and new booking; regular cancellation fees apply. Spelling corrections to passengers’ names after reservation may be subject to space availability, and if after tickets have been issued, will be subject to airline fees as well. All requests for cancellations must be made in writing. A cancellation fee of $300 per person will be charged for all cancellations made from the time of deposit until 60 days prior departure. For cancellations received less than 60 days prior to departure the following schedule will apply:

Number of days prior departure Cancellation Fee of Total Tour Price
59 – 46 $500
45 – 31 50%
30 – 16 75%
15 – 0 (no show) 100%

We regret we are unable to make refunds for unused portion(s) of the tour including but not limited to missed meals and sightseeing. Claims for any services not provided as per tour must be made in writing within 30 days following completion of the tour.

Air Transportation

Certain tours include, as specified on “Tour Includes”, domestic airfares within Greece and Turkey. The applicable taxes in conjunction with airline tickets are included in the tour prices and will be reassessed separately at the time of booking.

Hotels

The hotels listed in this brochure will be used on almost all departures. If a change becomes necessary for any reason, hotels substituted will be the equivalent of those shown. The per person rates are based on two persons sharing a twin-bedded room with private facilities. A limited number of single rooms (at a supplement) and triple rooms (often, but not always, at a reduction) are available. Hotel service charges and VAT taxes are included in the tour price. In most cases hotel grades are based on the Local Tourist Authority ratings and our own evaluation. However, with the highly individual character of hotels, differences do arise between hotels of the same grading. Please also bear in mind that European standards are not necessarily the same as in the USA. A first class rating in the USA usually denotes a higher degree of luxury if compared to European standards. Furthermore, hotel standards in European countries vary from country to country. It is standard policy in Europe that hotel rooms are not available for check-in before 2:00 p.m.

Cruises

As specified in each itinerary, the per person prices are based on two persons sharing an air-conditioned, inside cabin with two lower beds, private facilities and all meals. A limited number of single cabins (at a supplement) and triple cabins (at a reduction) are available. Cabin upgrades are available at a supplement.

Transfers

All transfers, as specified in each itinerary, by car, special chartered taxi or motorcoach including porterage at hotels and cruise ships. Transfers at the beginning and end of the tours are not included when arrival and departure dates and/or flight(s) have been changed.

Sightseeing and Excursions

As indicated in each itinerary, using motorcoach transportation or other conveyance when required. Entrance fees to places visited are included and a professional English-speaking guide accompanies each group on all included tours. Shore excursions on cruises are optional and not included.

Meals

Lunch or dinner may also be included on certain tours as specified on each itinerary (B – breakfast, L – lunch, D – dinner). All cruises include all meals on-board.

Travelers Needing Special Assistance

Any disability requiring special attention must be reported to Crown Peters Travel Service at the time the reservation is made. Crown Peters will make reasonable attempts to accommodate the special needs of disabled tour members, but is not responsible in the event it is unable to do so, nor is it responsible for any denial of services by carriers, hotels, restaurants or other independent suppliers. European touring motorcoaches/ minibuses are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a tour member for walking, dining, getting on and off motorcoaches/minibuses and other transportation vehicles or their personal needs. Travelers who need such assistance, must be accompanied by a qualified companion who will be responsible.

Baggage

Porterage for one suitcase on tour is included in the tour price. Due to limited coach capacity only one piece of luggage per person can be carried on overnight tours. Luggage is carried at owner’s risk on all tours and insurance is highly recommended.

Itinerary Variations

Crown Peters Travel Service and its air/cruise/hotel/ land suppliers constantly strive to improve each itinerary and all features. If improvements can be made or unforeseen conditions beyond our control make changes necessary, we reserve the right to vary itineraries and substitute hotels. Occasional restorations may cause exhibits to close. During local or national holidays abroad, certain facilities such as museums, theatres, sightseeing tours and shopping may be limited. In such instances, and wherever possible, slight itinerary adjustments are made by Crown Peters to minimize inconvenience to passengers. Cruise Lines reserve the right to substitute vessels, cancel a cruise and/or change an itinerary even when a cruise is in progress. Crown Peters Travel will not be held responsible for any of these occurrences.

Passports,Visas & Health Requirements

All citizens travelling overseas require a valid passport, valid for a minimum of three months from the date of entry. In addition, some countries may require a visa. Your Travel Agent can assist you in obtaining a passport and/or visa. All passengers are responsible for obtaining all necessary visa and other travel documents. Some countries may also require certain inoculations for entry. Please check with your physician or local health department.

Not Included

Passport and visa fees, laundry, telephone calls, drinks, after-meal beverages, meals not specified in the itinerary, tips to tour guides, motorcoach drivers, stewards and restaurant staff on cruises, chambermaids, etc., excess baggage or any item/service other than those specifically mentioned in “Tour Includes” of each itinerary and all other items of a personal nature.

Responsibility

Crown Peters Travel Service of Astoria, Inc., T/A Crown Peters Travel, hereafter called the tour operator and/or their representatives act only as agents for the various companies, owners or contractors, providing the means of transportation, accommodation and other services. The responsibility of the tour operator and/or their representatives is limited. The tour operator and/or their representatives will not accept any responsibility in the event of damage, loss, accident, illness, delay or other irregularity due to defects of any company or person employed in the organization of the transportation. The tour operators and/or their representatives will not accept any responsibility for extra cost due to delays, changes or any other reason. The tour operators and/or their representatives are not responsible for any consular, political, or military complications created voluntarily or involuntarily by the passengers or any other person. The operators cannot be held responsible for any fault or default or negligence by hotels owner or his employees. The tour operators reserve the rights to decline, to accept or retain any person and to change or cancel the tours, if necessary, for any reasons. The airline tickets shall when issued, constitute the sole contract between the passenger and the airline. The airline is not to be held responsible for any act, omission or event, when passengers are not on board its aircraft. Any deposit will represent an acceptation of the above mentioned conditions.

Our company vision has always been clear. We don’t look to provide you with a vacation; we are looking to provide you with many unforgettable experiences.

Gregory Alexander

Crown Peters President

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